Arcadia

Terms & Conditions:

• These terms and conditions apply to your use of the website, by accessing, browsing, using or registering on our website, you confirm that you have read, understood and agreed to these terms and conditions in their entirety. Please check this page regularly to determine whether our terms and conditions have been updated – any new terms will automatically be effective when they are published on this website.
• We reserve the right to:

1. 1. Amend our terms and conditions.
   2. Refuse any user access to our website.
   3. Terminate user accounts.
   4. Modify or withdraw (temporarily or permanently) this website without notice.
   5. Cancel customer order at our discretion.
   6. Right to change the terms & conditions at any time without being liable or assign any reason for the same or to inform the customer.
   7. Refuse the return of any items that do not meet the return requirements.

• We will do our best to protect our website from viruses, but we do not guarantee that the website is free of viruses or other malicious content.
• The prices, specifications and availability shall be subject to change, withdrawal or discontinue at the company’s discretion without the need to assign any reason to the customer.
• Arcadia does not warrant that the product description or other content of this site is accurate, complete or error free.
• All prices listed on this website are in Kuwaiti Dinars and all charges will be processed in Kuwaiti Dinars.
• Prices are subject to change at any time but will not affect the orders made prior to the date of change.
• If the payment has been processed for an individual product which has been ordered but becomes permanently unavailable, then ARCADIA will seek to offer you a suitable alternative or give you a full refund with Cheque.
• Any cancellation after the orders have been processed will not be approved.
• Exchange or return is acceptable, provided product should be in the same condition as received, sealed, along with the invoice and request should be made within 14 days from the date of purchase according to the law no. 2014/39.
• Exchange or return can be done in the Arcadia’s showroom only.
• Return will not be accepted for products that have been personalized.
• If you receive the wrong product, or a product received by you is damaged or defective, or if you simply wish to return your product for any reason, please contact us to assist you with your return request within two (2) business days.
• Under these terms and conditions, you agree and understand that you are responsible for maintaining the confidentiality of your password associated with access to the services of this site.
• The original delivery charges and any other charges, if any, incurred at the time of the purchase are non-refundable.
• In case of a refund, a cheque will be issued according to merchandise returned and will take 10-15 business days from the date of the refund confirmation.
• Images on our website are for illustration purposes only. For an accurate description of any product and details of what is included with the product, please read the product description.
• If for any reason we are unable to contact you using the contact details you have provided, we will treat the order as cancelled and notify you by email.
• All deliveries will be made within 5 working days of your purchase.
• Our delivery staff are not permitted to leave the order unless you or someone on your behalf is present at the time of the delivery.
• We deliver in Kuwait only.